Transaction Data Tab


Transaction Data Tab
Dear All,
When user creates ticket all the user status displayed in ticket under Transaction data tab-->Action Tab.
But in my case for some user all the configured statuses are not getting displayed.
What could be the reason? User has got enough authorization too. Is any additional autho is required?
Dear Friend,
I think you are confused, in transaction data tab
Actions tab-will show the scheduling actions and action which are carried out with the status of their execution.
Status tab shows all the status values you have configured.
This tab basically shows the current status of the ticket.
Please reward points.
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